Perspectives

So as you can see again, I’m not the best at really keeping up with a writing blog. So rather than forcing myself and missing fake deadlines on myself, I’m going back to the format of writing what I feel like, and putting what I want to on my blog. Today my thoughts are about

 

Life from my Perspective

 

I work in a computer department that supports dozens if not over a hundred clients and computers. IT, is a service industry that always has two perspectives: The Customer and the Service Provider. From a customers perspective, they were just watching a free movie on a website, or clicked a link they thought said “free ipad”, now their computer doesn’t work, so fix it. From the IT perspective, what website were you on? What did the link actually say? – A lot of times, it’s very easy from the Service perspective to get frustrated at those on the customer side, because from their perspective, the customer just wasn’t paying attention and now they’re in trouble and interrupting whatever project was being worked on. At this point, the job gets done, the computer gets fixed and returned, the customer goes home happy, to more than likely return next week with the same issue. Cynic thoughts like this can easily be my first perspective, they come from years of dealing with people that just don’t understand the ins and outs of computers, and from the flesh that tries to say “I’m more important”. Obviously this is not a “good” or right perspective to have, but it’s easy and makes us feel better than the Customer.

It’s so easy to take the low road on this one, just blame the user and fix the problem, and get it out the door. So let’s take a look at this perspective from a different situation. God creates mankind and gives them a garden, someone eats an apple, oops… that apple had some wicked malware: “God, can you fix this?” – see where I’m going with this? How many times do we take our virus ridden lives to God only to return the next week with the same story? Aren’t you glad that our Heavenly IT department doesn’t have our worldly perspectives?

Let me say next that I love my job so much, and I feel that I’m good at what I do, because I enjoy solving problems. Even though my flesh may try to sway my attitude towards arrogance and frustration, I have to find the Grace of God daily to find His Love for the people I’m serving. Accidents happen, apples gets eaten, “free ipads” get clicked and some people just don’t understand or think about computers like me. Likewise I rarely think about air pressure in my tires or the oil in my car, I wonder what my mechanic thinks of me….

Basically, don’t let your frustrations and arrogance ruin your perspective of God’s people. God will give you the Grace to be patient with your customers if you ask Him. Patience is a choice, not a magic “Chestpiece of Love Thy Neighbor +3″.

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~ by mrdiscoman on April 5, 2011.